FAQ

Is it safe to use my credit card with MBGRestoring.com?

Absolutely. We respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology.

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GENERAL QUESTIONS


Is any product that MBG Restoring™ sells brand new and 100% authentic?

Every product is guaranteed 100% authentic and brand new, no used items (Unless stated otherwise). 

Does any other customer know any of my information, such as sneakers that I buy or sell, my balance or history with MBG Restoring™ , etc?

No, this information is private and it belongs to you. No other user of MBG Restoring LLC™ has access to our account and it is secured via SSL (Secure Socket Layer) Technology.


DELIVERY & RETURN


When will my order arrive?

Order processing can take up to three-five days before items are boxed, labeled and shipped out depending on what is purchased. Once an order ships, the customer will receive an e-mail notification with their tracking information.

International customers are responsible for any additional fees or taxes after an item ships.

What is MBG Restoring™’s return policy?

All sales at MBGRestoring.com are final, meaning no returns or exchanges. MBGRestoring.com is a consignment marketplace, meaning products in stock are provided by independent consignors.

If you have any questions or concerns about specific item on MBGRestoring.com, please contact us before purchasing.


PAYMENT INFORMATION


Which methods of payment do you accept?

We accept Visa, MasterCard, American Express, Discover Cards, Apple Pay & PayPal.

 

Do you accept Cashier's Checks or Money Orders?

No, we currently do not accept any cashier’s checks or money orders.